Privacy Policy

1. Introduction
 

Business Resus  is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

We comply with:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

• Privacy and Electronic Communications Regulations (PECR)
   

2. Who We Are
 

Business Name: Business Resus
Data Controller: Darren Barlow
Contact Email: darren@bg-os.co.uk
Registered Address: Unit 10 Tungsten Building George St Southwick West Sussex BN41 1RA
 

3. What Data We Collect
 

We may collect and process the following types of personal data:

Information you provide

• Name

• Email address

• Phone number

• Business information

• Enquiry / booking details

Automatically collected data

• IP address

• Browser type

• Device information

• Website usage data (analytics)
   

4. How We Collect Data
 

We collect data when you:

• Fill in contact or enquiry forms

• Book consultations or services

• Subscribe to newsletters

• Interact with our website (cookies / analytics tools)
   

5. How We Use Your Data
 

We use your personal data for the following purposes:

• Responding to enquiries

• Delivering consultancy or coaching services

• Managing bookings

• Sending relevant business updates or marketing (where permitted)

• Improving website performance and user experience
   

6. Lawful Basis for Processing
 

Under UK GDPR, we rely on the following lawful bases:

• Consent: e.g. marketing emails

• Contract: to deliver services you request

• Legitimate Interests: to improve services and communicate effectively

• Legal obligation: where required by law
   

7. Sharing Your Data
 

We may share your data with:

• IT and website providers (e.g. Wix, hosting, analytics)

• Payment service providers

• Professional advisers (accountants, legal)

We do not sell your personal data.
 

8. International Transfers
 

If your data is transferred outside the UK:

• We ensure appropriate safeguards are in place

• This may include UK Adequacy Regulations or standard contractual clauses
   

9. Data Retention
 

We only keep personal data for as long as necessary:

• Client records: up to 6 years (for legal/accounting)

• Enquiries: up to 12 months

• Marketing data: until you unsubscribe
   

10. Your Data Rights
 

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Withdraw consent (for marketing)

• Data portability

To exercise your rights, contact: darren@bg-os.co.uk

11. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

👉 https://ico.org.uk/make-a-complaint/
 

12. Cookies
 

We use cookies to:

• Analyse website traffic

• Improve performance

• Support marketing activity

You will be prompted to accept or manage cookies when visiting the site.

(You should also have a separate Cookie Policy for full compliance.)
 

13. Data Security
 

We implement appropriate technical and organisational measures to protect your data, including:

• Secure hosting

• Encryption where applicable

• Access restrictions
   

14. Automated Decision-Making
 

We do not use automated decision-making or profiling that significantly affects individuals.
 

15. Changes to This Policy
 

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
 

16. Contact Us
 

For any privacy-related queries: darren@bg-os.co.uk

17. Cookie Policy
 

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to the site owner.

Types of Cookies We Use

We use the following categories of cookies on our website:
 

1. Strictly Necessary Cookies
 

These cookies are essential for the operation of the website and cannot be switched off.
They include:

• Security cookies

• Session management

• Booking and form functionality

Legal basis: Legitimate interest (essential service delivery)
 

2. Performance and Analytics Cookies
 

These cookies help us understand how visitors use our website by collecting anonymous data, such as:

• Pages visited

• Time spent on site

• Website traffic sources

Example tools may include:

• Google Analytics (if applicable)

Legal basis: Consent
 

3. Functionality Cookies
 

These cookies allow the website to remember your preferences, such as:

• Saved form data

• Language or display settings

Legal basis: Consent
 

4. Marketing and Tracking Cookies
 

These cookies track your activity to:

• Deliver relevant advertising

• Measure campaign performance

• Enable remarketing

Example tools may include:

• Meta (Facebook) Pixel

• Google Ads tracking

Legal basis: Consent

How You Control Cookies

When you visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customise your preferences

You can also control cookies via your browser settings.

Third-Party Cookies

Some cookies may be set by third-party services we use, such as:

• Website hosting (e.g. Wix)

• Analytics providers

• Marketing platforms

We recommend reviewing their individual privacy policies.
 

Changes to This Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page.
 

18. Email Marketing and Communications
 

How We Use Your Information for Marketing
 

We may use your personal data (such as your name and email address) to send you:

• Business insights and advice

• Updates about Business Resus services

• Marketing communications and promotions
   

Lawful Basis for Marketing
 

We will only send you marketing communications where we have a lawful basis to do so:

• Consent: Where you have opted in to receive marketing communications

• Soft opt-in: Where you are an existing client or enquiry and we are promoting similar services (in accordance with UK law)
   

How We Collect Consent
 

When you sign up to receive marketing communications, we ensure that:

• Consent is clearly requested

• You actively opt in (e.g. by ticking a box)

• Consent is not pre-ticked or assumed

• You are informed what you are signing up for
   

How You Can Withdraw Consent
 

You can withdraw your consent at any time by:

• Clicking the “unsubscribe” link in any marketing email

• Contacting us directly at: darren@bg-os.co.uk

Once you withdraw consent, we will stop sending marketing communications promptly.
 

Third-Party Email Marketing Providers
 

We may use third-party platforms to manage email communications (such as Mailchimp or similar providers).

These providers process your data on our behalf and are required to:

• Comply with UK GDPR

• Only act on our instructions

• Implement appropriate security measures
   

Data Retention for Marketing
 

We retain your marketing preferences:

• Until you unsubscribe

• Or we determine the data is no longer necessary
   

Profiling and Tracking
 

We may analyse engagement with our emails (such as opens and clicks) to improve our communications.

Where required, this will only be done with your consent.





 

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